COURSE FAQ

Frequently Asked Questions About Our Beauty Supply Store Courses:

Will I automatically receive my certificate?
No. Beauty supply courses are often paid for by businesses, family and friends as gifts. To ensure the certificates are mailed to the right person and address, each student must verify the proper spelling of their name and address upon completion to the instructor. Then, certificates will be mailed.

When will I be notified about my beauty supply course start date?
Start dates are included on each invoice. Orientation via email will take place the Sunday before the start of each course.

What if I don't get notification?
To ensure notification please add beautysupplysystem@gmail.com email address to your address book. If you still do not receive notification, please check your spam box. If you still need assistance send us an email to beautysupplysystem@gmail.com  

How long will my beauty supply store course lessons be available?
All lessons are sent daily by 10am EST and will be available for 24 hours after the instructor sends the lesson.

How will my questions be answered?
Questions are handled online.

How long will it take questions to be answered?
Questions are answered on a daily basis when a Lesson is given. All questions must be given to the instructor no later than Friday 7pm EST. following the course begin date.

What time are the beauty supply store courses?
All online beauty supply store courses are designed to meet the needs of various professionals in different time zones, therefore there is no designated "start" time however, lessons are sent out by 10am EST and typically last 1-2 hours.

What if I am unable to participate in a class I paid for?
Call the office immediately. Students are automatically enrolled in the next class after payment is received. If you need to take the course at a later date you MUST call us to schedule another time.

What if I am unable to complete all of the lessons will, I be able to finish it later?
Yes, but you must notify the course instructor via email or call our office immediately. If your week of class time ends before you notify us you will have to pay a retake fee to obtain any lessons you have missed.

Are your course timelines strict?
Yes. As with any school we must adhere to the time frame given for each course to ensure all students are given the attention they deserve when taking a course. This also allows us to retain highly trained instructors in retailing while keeping our cost affordable to students.

When does enrollment end for courses?
We accept students up to Wednesday 5pm EST for each week we have a course. If you miss this cut-off time you can enroll early for the next course.

Can I start my beauty supply store course at any time?
No. All of our beauty supply store courses are offered once a month.

How long are the beauty supply store courses?
Courses are 2-5 days in length.  All courses rotate on a monthly basis.

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